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The Oriental Car Insurance

7. When should I renew the insurance for my vehicle & why ?:
It is strongly recommended to renew your insurance before expiry of the existing insurance. This keeps your vehicle insured against the risks without any break and takes care of any loss within the ambit of the policy you have. This also retains the No Claim Bonus-the hard earned discount in premium for claim free year/s. Moreover, you are also not worried about the breach of law.

8. What if my previous policy has already expired ?:
If, however, the policy has already expired, a fresh insurance can be obtained. Since a break in insurance has occurred, the vehicle will be physically inspected by a company official or an authorized representative/agency, at your cost. The entitlement of No Claim Bonus will be as per rules.

9. Can I transfer my insurance to the purchaser of my vehicle ?:
Yes, the insurance can be transferred to the buyer of the vehicle, provided the seller gives in writing to the insurance company. A fresh proposal form needs to be filled in. There is a nominal fee charged for transfer of insurance. Please contact the concerned insurance office for guidance and terms and conditions.

10. Is it ok if the insurance continues in the name of the previous owner whereas the vehicle is transferred in RTO records in my name ?:
Never commit this mistake. Remember, registration and insurance of the vehicle should always be in the same name with same address. Otherwise the claim is not payable. A fresh proposal form needs to be filled in. There is a nominal fee charged for transfer of insurance. Please contact the concerned insurance office for guidance and terms and conditions.

11. I have lost the insurance policy. Can I get a duplicate one ?
Yes, please approach the same office which had issued the policy, with a written request. A nominal fee is charged for issuing duplicate policy copy.

12. Where can I get the details of risks covered and terms &conditions of the policy ?:
Motor policy terms and conditions are governed by India Motor Tariff 2002. This is available on www.tac.org.in .

13. What if my vehicle has CNG/LPG kit installed ?:
If your vehicle has or you are installing CNG/LPG kit in your vehicle, it should be permitted by the RTO-means, it should be registered with the RTO & also entered by them in your RC. Then, you have to approach the insurance company and declare it to them with a copy of the RC. Additional premium is payable for the vehicle with CNG kit and they will pass an endorsement for the same. Then only insurance company will be liable for any claim, as per policy taken.

14. What are the important things I should bear in mind while insuring my vehicle ?:
1. Fill up the proposal form yourself, answering all the questions correctly and sign it. This plays an important role in deciding the premium and also at the time of claim. Incomplete or incorrect information may result in denying the claim to you. Therefore, never leave it to any other person to fill it up.
2. Ensure that your and vehicle details are correctly recorded in the policy schedule. Make sure that every digit of vehicle registration number, engine and chassis numbers etc are fully and correctly entered. Any error should be immediately got corrected as otherwise it would create problem at the time of claim.
3. If there are any changes in the policy, it will be done by an Endorsement by the office. Please check the correctness of the endorsement.
4. Read policy terms, conditions, particularly the exclusions etc. very carefully. They are important from claim point of view.
5. Remember, registration and insurance of the vehicle should always be in the same name with same address. Otherwise the claim is not payable.
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